Voodoo's Built-In Help

1. May 2015

Are you taking full advantage of every Voodoo feature?  Voodoo recently launched our streamlined Business Builder interface for full system users.  Despite many improvements to the interface, no functionality has been removed.  This week's QuickTip revisits Voodoo's Built-In Help features within the new interface. (This does NOT affect eVideo Launcher users). 

Let's take a look at our training and help resources so you can maximize results from whichever version of Voodoo you have.

Voodoo QuickTip #222 - Voodoo's Built-In Help

Business Builder Users:

Each time you login Voodoo, you're greeted by the My Dashboard page with a column of buttons on the left showing the main features. There are important learning aids built into the interface. All support options are now located within the Support Menu Bar located towards the top.  

Support Bar

In this bar you have access to the following:

1.  QuickTour


QuickTour

Take a quick look at each Voodoo feature. The first time you log in, the QuickTour will dim your screen and walk you through the system. (Replay the QuickTour anytime through the Dahsboard's Support Menu Bar.)

2.  Video Overview

Video Overview

This is a video tutorial showing the primary features of your Voodoo Business Builder account. This is a great place to start learning how to use your system.


3.  QuickTips Blog

Voodoo QuickTips Blog


The goal of our blog is to turn you into a Voodoo Superuser.  You'll learn about new features, get QuickTips to help you leverage features more effectively, and discover create ways to use Voodoo. Check out our Voodoo QuickTips Blog Post, Where Did That Feature Go? to get a list of the old feature names and where to find them now.

4.  Virtual Support
Click Virtual Support to submit a ticket to our Support Team.  


5.  Campaign Building Guide

Campaign Building Guide


In the Resources section users have access to the "How to Voodoo" Campaign Building Guide. This downloadable PDF explains most features of your Business Builder account in detail and answers the questions that come up while building Voodoo Campaigns and creating re-usable email templates to save time. (You'll also find a link to the guide on the Voodoo QuickTips Blog.) 

Feature Help

6.  Feature Help

Once you access any Voodoo feature, a Feature Help option will appear in the Support Menu BarClick this to reveal concise written instructions for that specific feature.  We regularly update these, so please use them.

7.  Feature Video
Once you access any Voodoo feature, a Feature Video option will also appear in the Support Menu Bar. These are in development but will contain short video instructions for that specific feature. 

8.  Voodoo Viral Support Twitter Feed


Follow the Voodoo Viral Support twitter feed @VoodooQuickTips.  This library of tips and tricks will help you get the most from Voodoo and always be up on the latest feature news and  new posts on our QuickTips Blog.

9.  Contact Support Directly
Can't find the answer to your question with all the resources provided above? Call or shoot me an email and I will connect you to the assistance you need.


eVideo Launcher Users: 

The recent changes did not affect eVideo Launcher Users, but you may still be interested in where to find your help features: 

1) More Detail on this Step - As you progress through each eVideo Launcher step, you will see an icon for More Detail on this Step. Click this link to watch a Video Tutorial for that step, including written instructions in the right column.  The main dashboard includes a complete overview, while subsequent pages cover each step in detail.

More Detail on this Step
Detail on Step

2) Contact Us - Located at the bottom of Voodoo you have access to a Contact Us link. Here you can submit a support center request and someone from our support team will contact you to address any questions or technical issues.
Contact Us

3)  Visit the QuickTips Blog and Voodoo Support Twitter Feed (listed above) to learn about new Voodoo features, get QuickTips to help you leverage all the features of Voodoo, inform yourself about tools to use with Voodoo to maximize results and discover create ways to use Voodoo.  

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Introducing the Voodoo QuickTips Blog

11. April 2014

The Voodoo team always looks for new ways to reach out to share information and resources with our users, and to get your feedback. 

We hope you find our bi-weekly New Features and QuickTips emails valuable. We will keep sending them, but we've also wanted an additional resource for users—one that would allow us to produce new content more frequently and archive past content for easy reference.


We are excited to announce the new Voodoo QuickTips Blog.  The goal of this blog is to turn every user into a Voodoo Superuser.  This will be a resource for all things Voodoo including:

  • Learning about New Voodoo Features
  • Getting QuickTips to help you leverage all the features of Voodoo
  • Informing yourself about tools to use with Voodoo to maximize  results
  • Discovering creative ways to use Voodoo— including ones you've never thought of!

 

We've "seeded" the blog by posting the conteht of all previous New Features and QuickTips emails along with other resources previously available in the QuickTips Vault.

Campaign Manager Users can access the QuickTips Blog by logging into their account and clicking the Voodoo QuickTips link towards the lower right.  The blog will replace the previous vault.  All the same content will still be available to you, plus many new items.

QuickTips Blog Link

eVideo Launcher Users can access the QuickTips Blog by logging into their account and clicking the Voodoo QuickTips Blog link in the blue bar towards the bottom.

Voodoo QuickTips Blog Link

All Users  - Get the most from every Voodoo feature by following Voodoo Viral Support on twitter: @VoodooQuickTips.  This library of tips and tricks incudes helpful marketing advice and will help you get the most from Voodoo with links to each new blog post and more.  Click on this icon to visit twitter, then click Follow.  

 

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Voodoo's Built-In Help

6. April 2014

Are you taking full advantage of your Voodoo features?  Voodoo gives you instant access to many built-in help features.  So let's take a look at the training and help resources so you can maximize results from whichever version of Voodoo you have.

Voodoo Feature #115 - Voodoo's Built-In Help


eVideo Launcher Users:
 

 

1) More Detail on this Step - As you progress through each eVideo Launcher step, you will see an icon for More Detail on this Step. Just click this link to watch a Video Tutorial for that step, including written instructions in the right column.  The main dashboard includes a complete overview, while subsequent pages cover each step in detail.

2) Contact Us - Located at the bottom of Voodoo you have access to a Contact Us link. Here you can submit a support center request and someone from our support team will contact you to address any questions or technical issues.


Campaign Manager Users:

Each time you login Voodoo, you're greeted by the My Dashboard page with a list of buttons in the left column showing the main features of the system. There are several important learning aids built right into the interface: 

1) Campaign Building Guide - At the bottom of the navigation bar on the left, in the Success Tools section, you’ll find a Building Guide link. This downloadable document explains many features of your Campaign Manager in detail and answers most questions that may arise while you build Voodoo Campaigns and create re-usable email templates to save you lots of time. You can also access the guide here: 

Click to download the Voodoo Campaign Building Guide.
 

2) Campaign Manager Complete Tutorial -  Also in the Success Tools section, is a button labeled Video Tutorial.  This is a 3-minute video tutorial that will demonstrate the basic features of your Campaign Manager.  While the tutorial doesn't cover some of Voodoo's newer features, it still provides a good sense of the system’s core.


3)
Feature Page Overviews - Toward the upper left corner of each feature page, you’ll see a Click Here to Learn How to Use This Feature link with a small arrow and the little “Magic Man” icon.  Click to reveal complete instructions.  We regularly update these, so please use them!


4) Support Center - Located at the top right of the Voodoo interface, you'll see a clickable Support Center link. Use this to submit a support center request and someone from our support team will contact you to address any questions or technical issues.

 

More Resources Available to All Voodoo Users: 

 

1) Voodoo Viral Support twitter feed – This library of tips and tricks will help you get the most from Voodoo and always be up on the latest feature news.  On Twitter, go to @VoodooQuickTips and then follow  

 

2) Contact Support directly - If you can't find the answer to your question with the resources provided above, you are welcome to call or email our support team and they will connect you to the assistance you need.


Voodoo Support
support@voodooviral.com
949.309.2847 option 4 

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